Whether you’re ordering your first crystal or returning for another keepsake, our team is happy to guide you.
How do I upload a photo for my crystal?
Simply choose your crystal shape, click “Customize,” and upload your image. You’ll see a live preview before you order.
What image formats do you accept?
We accept JPG, PNG, and even HEIC from iPhones. Make sure it’s high-resolution for best engraving results.
How long does delivery take?
Orders are typically delivered within 5–7 business days across the U.S. Shipping is free on all orders.
Can I add text to my crystal?
Absolutely! You can add custom engraving like names, dates, or messages during the personalization step.